States Redesign Home Visiting Programs for a Telehealth World During COVID-19

This commentary reviews how various states are addressing their home visiting programs and implementing more telehealth services during the COVID-19 pandemic.

Because face-to-face services, including case management and family support and counseling, are no longer an option, health departments are now delivering these vital services by telehealth. But with this new operating platform, states have needed to quickly address issues such as privacy requirements and billing, reimbursement, and enrollment processes as they launch their telehealth services.