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Engaging People with Disabilities in Health Care: Lessons from the Massachusetts One Care Program

As payers and providers work to deliver better care to people with disabilities, this blog shares takeaways from a study examining the Massachusetts One Care Program, which provides comprehensive, integrated, coordinated care for dually eligible Medicaid/Medicare individuals under 65. The study found that by including members in care planning and team design, focusing on member needs and desires, and enabling access to long-term services and supports, One Care members perceived improved control over their health decisions, quality of life, and hope for their future.