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Creating Meaningful Consumer Engagement in Medicaid: Perspectives from Colorado and Washington State

This podcast discusses the strategies and challenges faced while developing meaningful consumer engagement strategies for Colorado and Washington State Medicaid, featuring MaryAnne Lindeblad, BSN, MPH, Washington State Medicaid director, and Tracy Johnson, PhD, Colorado Medicaid director,

During their discussion, they discuss ways of providing a range of opportunities for consumers to lend their voice to the program, ensure an environment where consumers feel comfortable to share, and measure success of their consumer engagement efforts.