Convening a Consumer Advisory Board: Key Considerations

This commentary identifies key considerations to help guide health care systems in creating successful community advisory boards (CABs), It includes insights from conversations with different health care organizations about their learnings and best practices for establishing and maintaining the CABs.

CABs are formal groups of patients brought together to provide input on how health care systems can better understand priority health issues and improve care delivery. Partnering with consumers can be a key strategy for health care organizations to better understand and support their patients’ needs.